Shipping Policy

Store Name: Prime Menswear
Contact Email: support@primemenswear.shop

Thank you for shopping with Prime Menswear. Please review our shipping policy below.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and UK public holidays) after payment confirmation.
You will receive a confirmation email once your order has been shipped.

Processing times may be extended during high-demand periods or promotional events.

Shipping Destinations

We currently ship to:

United Kingdom
Selected international destinations (if available at checkout)

Delivery Times

Estimated delivery times are as follows:

United Kingdom: 3–7 business days
International Orders: 7–20 business days

Delivery times are estimates only and may vary due to carrier delays, customs processing, or external factors beyond our control.

Shipping Costs

Shipping charges are calculated and displayed at checkout before payment is completed.
Any free shipping offers will be clearly stated on our website.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email.
Please allow 24–48 hours for tracking information to become active.

Customs, Duties, and Taxes (International Orders)

For international orders, customers are responsible for any customs duties, import taxes, or fees imposed by the destination country.
Prime Menswear is not responsible for delays caused by customs clearance.

Incorrect or Incomplete Address

Please ensure all shipping details are accurate at checkout.
Prime Menswear is not responsible for delays, failed deliveries, or lost parcels due to incorrect or incomplete addresses provided by the customer.

Delays and Lost Parcels

If your order has not arrived within the estimated delivery time, please contact us at support@primemenswear.shop.
We will assist you in contacting the carrier and resolving the issue where possible.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery, including photos of the item and packaging.
We will assess the issue and provide a replacement or refund in accordance with UK consumer law.

Contact Us

For any questions regarding shipping, please contact us at:
📧 support@primemenswear.shop